Privacy Policy
Last updated: January 2026
Sustaire's ATA ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or enroll in our programs.
Information We Collect
We collect information you provide directly — such as your name, email address, phone number, program interest, and any message content you submit through forms on our site. We may also collect technical data automatically (browser type, device information, pages visited, and interaction data) to operate and improve the site.
How We Use Information
- Respond to inquiries and schedule trial classes.
- Provide program details, pricing, and class confirmations.
- Send transactional messages you have requested (account, scheduling, reminders).
- With your separate consent, send marketing and promotional updates.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
SMS / Text Messaging
If you opt in to receive text messages from Sustaire's ATA, message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP at any time to opt out. Your carrier is not liable for delayed or undelivered messages.
Data Sharing
We do not sell your personal information. We may share limited information with trusted service providers who help us operate our business (such as scheduling, email, payment processing, and hosting), and where required by law.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Third-Party Services
Our site may include links to or embedded content from third parties (such as maps, video, or social platforms). Their privacy practices are governed by their own policies; we are not responsible for their content or data handling.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our programs serve children, but accounts and communications are managed by parents or legal guardians. We do not knowingly collect personal information directly from children under 13 without parental consent.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also opt out of marketing communications at any time by replying STOP to a text or by contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised.
Contact Us
Sustaire's ATA
1545 E Main St, Allen, TX 75002
Phone: (972) 396-9336
Email: info@sustairema.com
See also our Terms & Conditions.